Terms of Use

Effective as of 1st February 2025

By making a purchase with Miss Rezanna, the customer will be deemed to have read, understood, and agreed to these terms and conditions. These general terms and conditions apply to all purchasing and sales agreements concluded by Miss Rezanna and its customers. No products can be bought without an account. By placing an order with the Miss Rezanna online store, the customer declares that they accept the terms and conditions. For any questions about these terms, please send an email to info@www.missrezanna.com

Information of website

Miss Rezanna cannot guarantee that the content of the site is always free of inaccuracies and typographical errors. Neither can they guarantee that all information is up-to-date. Miss Rezanna is entitled to change the content of the site at any time.

Color Representation

The colors on the screen may differ from those of the original garment. This depends, among other things, on differences in computer screen settings among website visitors. Miss Rezanna makes every effort to display the correct colors on their website.

Sales Conditions

• The following conditions apply to all sales offers and supplies. They are binding on both parties with the exclusion of other deviating conditions laid down by the buyer unless Miss Rezanna B.V. (hereinafter referred to as ‘seller’) accepts those conditions in writing. The placing of an order by the buyer implies that the buyer is aware of these conditions and accepts them without reservation.
• Indian law shall govern all agreements concluded under the terms of these conditions. All disputes arising from such agreements shall be settled at the competent court in India. The seller may, however, elect to submit a legal claim where the buyer is officially domiciled and may elect whether or not the law of the country where the buyer is registered/domiciled shall apply.
• All offers and quotations are not binding unless otherwise agreed to in writing.
• Delivery shall take place either “LDP – Landed Duty Paid” or “DDU – Delivered Duty Unpaid (named place of destination)” unless otherwise agreed to in writing between the seller and the buyer. LDP used herein means that the seller is responsible for all charges, including destination duty and freight to the local port, carrying risk and fee, providing import license, and paying any import tax, including customs clearance costs and other required fees due to imports. DDU used herein means that the seller delivers the goods to the buyer to the named place of destination in the contract of sale, and the seller bears the risks and costs associated with supplying the goods to the delivery location, where the buyer becomes responsible for paying the duty and taxes.
• The seller has the right to cancel all orders, either wholly or partly, at his/her discretion and without the judicial intervention of the legal authorities or to demand payment in advance for deliveries still to be made He/she is unable to cover or cover sufficiently the credit risks ensuring from the said order(s) with an insurer of her own choice. The financial position of the buyer deteriorates before the order(s) has/have been executed.
• a) Claims are only valid if they are made in writing with a clear description of the complaint and are submitted to the seller within the given time of receipt of the goods, provided the goods are still in the state in which they were delivered. b) Slight deviations in quality, color, size, weight, finish, design, etc., which are permissible in the trade or technically unavoidable, shall constitute no reason for complaint.

1. c) In the event of justifiable claims, the seller has the choice of either crediting the goods or repairing or replacing them within thirty days after receipt of the returned goods.

• If the goods are not supplied, not supplied on time, or not supplied correctly, the buyer may not claim damages unless the same is the consequence of a deliberate action or gross negligence on the part of the seller.
• All goods supplied remain the property of the seller until all the invoices, including those not yet due – have been paid in full. For as long as the seller still has outstanding amounts payable,e she shall be entitled to recall the goods, and the buyer is not entitled to transfer the seller’s goods in any form whatsoever (including as surety) to third parties nor to give them to third parties on consignment. In the case of recalled goods, the buyer will be credited for the same at the market value of the said goods on the date of recall.
• Circumstances of force majeure which delay or prevent the delivery of the goods shall release the seller from his/her duty to make delivery on time and shall in no way be a reason to make the seller liable. By force majeure is understood, every circumstance beyond the seller’s control, such as, but not exclusively, war, riots, strikes, government measures, events of any kind that disrupt the seller’s production, disruptions in the normal supply of raw materials, and ancillaries to the seller, and hold-ups in the transport of the products by the means of transport chosen by the seller.

Liability

Miss Rezanna shall be under no liability in respect of any defects arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the care instructions, misuse, alteration, or repair of the garment without prior approval. Miss Rezanna shall not be liable for any indirect loss or damage costs,expensese,s or other claims for compensation whatsoever, and the entire liability shall never exceed the price of the purchase.

Guarantee

In the case of defective purchases, Miss Rezanna abides by the statutory guarantee regulations. If a customer has a complaint regarding obvious material or manufacturing faults in garments supplied by Miss Rezanna, including damage incurred in transit, please send an email to
info@www.missrezanna.com to arrange a refund or exchange.

DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MISS REZANNA  COMMONS OFFERS THE SERVICES (INCLUDING ALL CONTENT AVAILABLE ON OR THROUGH THE SERVICES) AS-IS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE SERVICES EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MISS REZANNA COMMONS DOES NOT WARRANT THAT THE FUNCTIONS OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT CONTENT MADE AVAILABLE ON OR THROUGH THE SERVICES WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY SERVERS USED BY CC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MISS REZANNA COMMONS DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OF THE CONTENT AVAILABLE THROUGH THE SERVICES IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE.

Privacy

Personal information will be saved and treated with care; it will not be passed on to third parties and will only be used for the delivery of purchases. The Miss Rezanna webshop uses secure socket layers (SSL), the industry standard for the transmission of information used to process orders. *Miss Rezanna reserves the right to assign or pledge to third parties any claim(s) for payment that have arisen in connection with the purchase and/or delivery.

Cookies

This website uses cookies to make it easier to use for visitors. Cookies ensure that the customer’s selected country is remembered, that the content of the shopping cart is saved, and that customers remain logged in.

Intellectual Property

All intellectual property rights on this website and all sub-domains remain with Miss Rezanna. Any use of Miss Rezanna or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Miss Rezanna.

Company Information

Kinshu Knitwear
Address – E-2/2680/1, KINSHU KNITWEARS, ST. NO.3, GURU VIHAR, RAHON ROAD, LUDHIANA, Ludhiana, Punjab, 141007

Website: www.missrezanna.com
Phone: 84377-27901
Email: info@www.missrezanna.com